Published Papers
[1] Regret Theory: A New Foundation
We present a new behavioral foundation for regret theory. The central axiom of this foundation — trade-off consistency — renders regret theory observable at the individual level and makes our foundation consistent with the existing measurement method. For the first time, our behavioral foundation allows deriving a continuous regret theory representation and separating utility from regret. Finally, the axioms in the behavioral foundation clarify that regret theory minimally deviates from expected utility by relaxing transitivity only.
Awards: Finalist, 2014, INFORMS Decision Analysis Society Student Paper Award
[2] Regret Theory and Risk Attitudes
We examine risk attitudes under regret theory and derive analytical expressions for two components - the resolution and regret premiums - of the risk premium under regret theory. We posit that regret-averse decision makers are risk seeking (resp., risk averse) for low (resp., high) probabilities of gains and that feedback concerning the forgone option reinforces risk attitudes. We test these hypotheses experimentally and estimate empirically both the resolution premium and the regret premium. Our results confirm the predominance of regret aversion but not the risk attitudes predicted by regret theory; they also clarify how feedback affects attitudes toward both risk and regret.
[3] Risk and time preferences interaction: An experimental measurement
We experimentally characterize and measure the interaction between risk and time preferences. Our results indicate that risk and time preferences are intertwined. We find that decision makers are insensitive to time delay for small probabilities of gains, but become progressively more sensitive to time delay as the probability of gain increases. We compare the fit of existing decision models that capture risk and time preferences. Our results indicate that the models which allow for probabilitytime interaction and capture magnitude effect fit the data better. We also show that accounting for risk-time preferences interaction leads to lower estimated discount rates.
[4] Raising the Temperature in the Tropics: Gradual Targets Promote Energy Conservation Habits
[5] Adoption of New technology Vaccines
[8] The Reassurance effect in information acquisition
with Luc Wathieu, R&R, Journal of Marketing Research
Results covered by INSEAD knowledge
To be effective, marketers of information need insights into the motivational bases of information acquisition. Conventionally, information acquisition is motivated by its instrumental value—the value derived from adapting action to new knowledge. In this paper, we analyse a model of individual preferences that anticipate elation and disappointment—the emotional responses to good and bad news. We assume loss aversion (bad news looms larger than good news) and diminishing sensitivity. While emotions are generally presumed to cause information avoidance, our key finding is that a consumer faced with a large potential loss of low probability may seek non-instrumental information for the purpose of reassurance. When information is weakly instrumental, the pursuit of reassurance can cause a consumer who is less likely to face a loss to value information more than a consumer who is more likely to face the same loss. This paradox disappears at higher levels of information instrumentality. We provide empirical support for this effect, first in the context of an incentivized controlled experiment involving a compound lottery choice (N = 403), and then in the context of a survey (N = 1349) about the desire to undertake COVID-19 testing, carried out at the early stages of the pandemic.
Awards: Best Paper Award in the theme “Marketing, Wellbeing, and Healthcare” at the 2018 American Marketing Association Winter Academic Conference.
[9] Leveraging Rational addiction theory to reduce mobile usage
with Laura Zimmermann and Pham Quang Duc, R&R, Journal of Marketing
Understanding how to incentivize consumers to change a behavior depending on the
nature of inter-temporal consumption is important for marketers.
We develop a model that examines how a (forward-looking or myopic) consumer responds to temporary monetary incentives offered to reduce the consumption of a good depending on the nature of inter-temporal consumption (habit forming or satiating). We empirically test our predictions in the domain of mobile usage since many consumers would like to reduce their smartphone usage but fail to do so. In two pre-registered randomized control trials, we provide temporary targets and monetary incentives to reduce smartphone usage. When future targets and incentives are pre-announced, subjects behave in a forward-looking (rather than myopic) manner and reduce their mobile usage as predicted by habit formation models even before they are actually incentivized to do so (rather than increase consumption as predicted by satiation models). Subjects maintain a lower usage during the incentivized period and sustain a lower usage even after incentives are removed. Consistent with predictions of habit formation, we show that the reduction in post-treatment usage is driven mainly by subjects who reduced their usage during the treatment periods. Our manuscript thus provides empirical support for the theoretical framework of rational addiction (or forward-looking habit formation) in the domain of mobile usage and shows that pre-announcing future targets and incentives can be a cost-effective intervention to kickstart behavioral change in this domain.
with Beverly Wang, R&R, Nature: Communications Psychology
Water scarcity has become a growing concern due to climate change. As fresh water is going to become increasingly scarce in the future, inculcating water conserving habits among young children is very important. We conduct a randomized field experiment that focussed on instilling the behaviour of showering within 5 minutes among primary school children (N=1,121) in Singapore. Alongside an educational show emphasizing the importance of a 5-minute shower, we introduced two commitment interventions — private and public (written) pledges — to nudge children to adhere to the 5-minute shower time goal. Unexpectedly, the educational show and the 5-minute shower time goal had an undesirable boomerang effect: children with a baseline shower time above 5 minutes reduced their shower time, while those below 5 minutes increased it, resulting in no net reduction. The private and public pledge-based commitments effectively countered the boomerang effect, reducing overall shower time and increasing adherence to the 5-minute target. The commitment interventions achieved this by increasing the subjects’ willingness to meet the target and by ensuring greater reductions for those more willing to reduce shower time.
with Konstantinos Stouras and Sanjiv Erat , Under review, Operations Research
Problem definition: Inequity can naturally emerge among service providers on platforms, such as ride-share applications, due to competition for finite indivisible rewards. In this article, we examine whether such inequity can persist even in the long-run, and the levers that the platform can utilize to manage and mitigate it.
Academic/Practical relevance: Beyond its intrinsic unfairness, inequity has the potential to cause participation to drop and consequently hurt the platform's bottomline.
Methodology/results: Relying on past literature and stylized modeling, we theorize momentum among participants in repeated contests wherein past wins increase the chances of future entry, and consequently future earnings. This momentum enables inequity to persist even in the long-run. Two interventions — one that modifies the winner-take-all incentives and another which enables communication between participants — are examined. A controlled laboratory experiment provides evidence consistent with our theoretical predictions that both of these levers have the potential to reduce inequity — the former by directly reducing earnings asymmetry, and the latter by diminishing participants' propensity to play momentum strategies.
Managerial implications: Due to the propensity of participants to play momentum strategy, repeated interactions on platforms may prove insufficient to reduce inequity. This underscores the need for proactive measures to address and mitigate the impact of momentum on inequity.
with with Laura Zimmermann and Pham Quang Duc , R&R, Journal of Public Policy and Marketing
Sustaining a behavior change is challenging, especially when consumption patterns are habitual as in the case of smartphone usage. Across two longitudinal field studies involving 5,686 observations of objectively measured smartphone usage from 153 individuals, we explore how to reduce smartphone consumption sustainably by preventing relapse. Our research focuses on leveraging positive alternatives, like learning a new language or engaging in regular walks, to help sustain reductions in smartphone usage even after an intervention period with incentives has ended. We study whether consumers who are incentivized to both adopt a beneficial activity and curb an undesired habit demonstrate greater long-term success compared to those who are solely incentivized to reduce the undesired habit. Results indicate that individuals who achieved both targets (instead of one) had lower social media and smartphone usage during the post-treatment relative to their baseline, especially if a higher proportion of their idle time was occupied by the positive alternative. We further find that individuals who successfully engaged in an alternative activity perceived themselves to be less addicted to social media. Finally, reducing social media, but not overall screen time, was associated with subjective well-being improvements, underscoring the relevance of curbing excessive social media consumption for policymakers.
(with Teck-Hua Ho,Volume XVI, Issue 2,
October 2017, Macroeconomic Review, Monetary Authority of Singapore) [10] Pledging to Counter the Boomerang effect: Evidence from Primary School Children
[11] Efficiency and Equity in repeated games
[12] Make it Stick: The Role of Alternative Activities in Reducing Habitual Smartphone Consumption
Other Research Papers & Projects
[1] Behavioral Game theory